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🌍 Shipping Times & Coverage
We ship worldwide from our local warehouses.
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Europe: 3–7 business days
"shipped from EU warehouse" -
United States: 5–10 business days
"shipped from US warehouse" - Rest of the world: 7–14 business days
🔁 Returns
Changed your mind? No worries — you can return your order within 14 days of delivery.
🛡️ 1-Year Product Warranty
Every purchase is protected with a 12-month warranty for peace of mind.

Delivered quickly from our trusted warehouses
Worry-free protection for 12 full months
Join over 1,000 happy customers
Our team is always ready to help
FAQs
You've got questions, we've got answers
Where do you ship from?
We ship from our regional hubs located in the USA, EU, and Asia Pacific to ensure fast delivery and minimal customs issues.
How long does shipping take?
Delivery times may vary depending on your location:
- USA : 4–7 business days
- Europe : 3–7 business days
- Rest of the World : 7–12 business days
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Klarna, and Shop Pay. All payments are 100% secure and encrypted.
What is your return policy?
We offer a 14-day return window after your item is delivered. Items must be unused and in original condition. Contact us to start a return.
Do you ship worldwide?
Yes, we ship globally. If your country is not available at checkout, please reach out to our team and we’ll try to arrange it for you.
Do you offer warranty?
Yes, all CinemoraPro™ products come with a 1-year limited warranty starting from the delivery date. This warranty covers manufacturing defects and issues that occur under normal, non-abusive use. If you experience a problem with your device during this period, simply contact our support team — we’re here to help with repair, replacement, or guidance.
What if my item is damaged or lost?
If your item arrives damaged, incomplete, or not functioning, contact us within 72 hours of delivery with photo/video evidence.
If your order is marked as delivered but not received, contact us within the following timeframe based on your shipping region:
- USA : within 4–7 business days
- EU : within 3–7 business days
- Rest of the World : within 7–12 business days
We’ll help investigate the issue and offer a reshipment or refund if the claim is valid.
How can I contact support?
You can email us at support@cinemorapro.com or use the live chat feature on our website. We'll get back to you within 24 hours.
Is my payment information secure?
Yes. We use encrypted payment gateways and never store your card details. Your privacy and security are our top priorities.